PRIVACY POLICY

This Privacy Policy explains how your personal information is collected, used and shared when you visit https://getveln.com (hereinafter referred to as the “Site”) or make a purchase from it.

PERSONAL DATA COLLECTED

When you browse the Site, certain information is automatically collected, including:

• Your browser type, IP address and time zone

• Certain cookies installed on your device

• The pages visited, products viewed and search queries that led you to our Site

• Your interaction with the Site

We refer to this information as “Device Information”.

METHODS OF COLLECTION

COOKIES

These files store essential information for your browsing experience.

Examples:

• _session_id: Unique identifier used to store information about your session

• cart: Stores the items placed in the shopping cart

LOG FILES

These record certain actions carried out on the Site, such as IP address, internet service provider and browser type.

TAGS AND PIXELS

Technologies used to track how visitors interact with the Site.

When an order is placed, we also collect personal information including:

• First and last name

• Billing and shipping address

• Email address and phone number

This information is referred to as “Order Information”.

When we refer to Personal Information, this includes both Device Information and Order Information.

USE OF PERSONAL INFORMATION

Order Information is used to:

✅ Process payments and ship orders
✅ Communicate with customers when necessary
✅ Detect and prevent fraud
✅ Adapt our offers and provide relevant content

Device Information is used to:

✅ Identify potential fraud risks
✅ Optimise the user experience and improve navigation on the Site
✅ Measure the effectiveness of marketing campaigns

SHARING OF INFORMATION

We share certain personal information with third-party providers to help operate our business:

• Shopify: Online store hosting platform

• Google Analytics: Traffic and user behaviour analysis tool

Additionally, we may disclose information if required by law or necessary to protect our rights.

TARGETED ADVERTISING

Your Personal Information may be used for advertising purposes.

You can limit these advertisements by adjusting your preferences:

• Facebook: Advertising settings

• Google: Advertising settings

• Bing: Advertising settings

YOUR RIGHTS

If you reside in the European Union or the United Kingdom, you have the following rights:

✅ Access the personal information we hold about you
✅ Request correction or updates to this information
✅ Request the deletion of your personal data

To exercise these rights, please contact us at:

contact@getveln.com

Please note that some information may be transferred outside of Europe, particularly to the United States, as part of order processing and business operations.

DATA RETENTION

Order Information is retained as long as necessary to process your order unless you request its deletion.

CHANGES TO THE PRIVACY POLICY

This policy may be updated to reflect changes in our practices, legal requirements or operational adjustments.

CONTACT

NACDR SCALING
8206 Louisiana Blvd NE, Ste A #6686
Albuquerque, NM 87113
United States

Email: contact@getveln.com

Phone: +44 7418601833

Last update of this page: 6 March 2026